Privacy Policy

Grandvelor Hotel Oy is committed to protecting your privacy and processing personal data responsibly in accordance with the General Data Protection Regulation (GDPR) and applicable Finnish legislation.

Information We Collect

We may collect personal information including your name, contact details, reservation information, payment details, and communications when you use our website or hotel services.

How We Use Your Information

• Process hotel reservations and payments.
• Provide customer support and respond to inquiries.
• Improve our website and guest experience.
• Comply with legal and regulatory obligations.
• Send important booking-related communications.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance the overall browsing experience.

Data Protection

We apply appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

Personal information may be shared with trusted service providers involved in payment processing, reservation management, IT services, or when required by law.

Your Rights

Under applicable data protection laws, you may have the right to access, correct, update, restrict, delete, or request a copy of your personal information, subject to legal requirements.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable legislation.

Policy Updates

We may update this Privacy Policy periodically. Changes become effective once published on this page.

Contact

If you have questions regarding this Privacy Policy or the processing of your personal information, please contact us.