Terms & Conditions

Welcome to Grandvelor Hotel. These Terms & Conditions govern the use of our website and services. By accessing this website or making a reservation, you agree to comply with these terms.

Reservations

Reservations are subject to availability and confirmation. Guests are responsible for providing accurate booking information. Cancellation and modification policies may vary depending on the selected rate.

Hotel Services

Grandvelor Hotel provides accommodation, hospitality, dining, entertainment, and casino-related services in accordance with Finnish legislation and applicable regulations.

Guest Responsibilities

• Provide accurate personal information when booking.
• Respect hotel property, staff, and other guests.
• Comply with all hotel policies and Finnish laws.
• Casino access may be subject to legal age and identification requirements.

Payments

Room rates, taxes, and applicable fees are displayed during the booking process. Payments may be processed before arrival according to the selected booking conditions.

Liability

While every effort is made to ensure the accuracy of information on this website, Grandvelor Hotel Oy shall not be liable for temporary interruptions, technical errors, or circumstances beyond its reasonable control.

Intellectual Property

All website content, including text, images, logos, and design elements, is the property of Grandvelor Hotel Oy unless otherwise stated. Unauthorized use is prohibited.

Privacy

Personal information is processed in accordance with applicable Finnish and European data protection legislation. Please refer to our Privacy Policy for additional information.

Changes

Grandvelor Hotel Oy reserves the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revisions.

Contact

If you have any questions regarding these Terms & Conditions, please contact us using the details below.